Things Canadians should know about the CRTC Wireless Code when travelling.

In my opinion, some areas of the “plain language” wireless code lack a certain clarity, however the area of bill management which touches on information relative to travelers outside of Canada is crystal clear. Some of that relevant info for mobile usage abroad is as follows:

  1. A service provider must notify the customer, at no charge, when their device is roaming in another country. The notification must clearly explain the associated rates for voice, text messaging, and data services. Customers may opt out of receiving these notifications at any time.
  2. A service provider must suspend national and international data roaming charges once they reach $100 within a single monthly billing cycle, unless the customer expressly consents to pay additional charges. A service provider must provide this cap at no charge.
  3. A service provider must suspend data overage charges once they reach $50 within a single monthly billing cycle, unless the customer expressly consents to pay additional charges. A service provider must provide this cap at no charge.

In summary, the smartest thing to do is take your SIM card out and just use wifi from areas that provide it.

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